You can contact them by clicking on Support -> FAQ -> Contact a CSR, then give them ALL your details. I can filter through most of them, lightening their workload, however, if I can’t deal with an issue, I’ll usually refer you to a CSR. also known as the CSR, are the people who’s jobs it is to deal with your problems.
To find stuff, use the find option- look down a bit to read about it.Ĭontacting a CSR:The Customer support reps. If I can’t help you with your problem, and you solve it, PLEASE message me the solution so I can post your problem and your solution here.
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I will then send you a message back with what I did for this problem (or I never found it, not too likely) and I will post your problem and the solution I found under here, so that people can over time use this as a general reference guide.Īlso, with Outspark’s new friend system, you can pop me a friend request, and if you see me online, feel free to IM me with your problem. If you need some help, and a GM/CSR is not replying to your messages, try sending me one. I can’t see what you have, the only information I have is what you tell me. Please remember, I am not a mind reader, nor am I at your computer. The First thing I want to say is that if you find yourself getting extremely mad and/or Frustrated, you really should just take a quick 5 minute break to calm down before trying to tackle the problem again. Well, reading many errors on the forum I realized that I have encountered virtually all of them, and found a way around them.
Fiesta Online Troubleshooting Guide by The-Sakura
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